Privacy Policy

At MarginMile™, we understand that your fleet's financial data, lane histories, and contracted rates are highly sensitive. This Privacy Policy outlines how we collect, use, and protect your information when you use our software and website.

1. Information We Collect

When you use MarginMile™, we may collect the following types of information:

• Account Information: Your name, email address, phone number, and company name when you register for an account.
• Fleet & Route Data: Information you input into the platform, including lane origins/destinations, quoted rates, fuel surcharge schedules, and custom cost assumptions (like maintenance and driver pay).
• Payment Information: Processed securely through our third-party payment provider (e.g., Stripe). We do not store full credit card numbers on our servers.
• Usage Data: Basic analytics such as IP addresses, browser types, and how you interact with our platform to help us improve the software.

2. How We Use Your Information

We use your data exclusively to provide and improve the MarginMile™ service. Specifically, we use it to:

• Calculate your lane-level profitability, break-even rates, and profit margins.
• Generate professional quotes and routing documents based on your inputs.
• Process subscription payments and manage your account status.
• Provide customer support and respond to your inquiries.
• Analyze platform usage to fix bugs and build better features.

3. Data Protection and Security

Your business data belongs to you. We implement industry-standard security measures, including data encryption in transit (HTTPS) and at rest, to protect your sensitive operational data from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not sell, rent, or trade your fleet data or rate information to load boards, brokers, competitors, or marketing firms.

We may share your information only with trusted third-party service providers who assist us in operating our platform (such as cloud hosting providers and payment processors), provided they agree to keep this information strictly confidential.

5. Data Retention

We retain your account and fleet data for as long as your account is active. If you cancel your subscription, you may request the deletion of your account data by contacting our support team, and we will securely erase your operational data from our active databases.

6. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant material changes, we will notify you via email or a prominent notice within the MarginMile™ dashboard.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@marginmile.app.